Privacy Policy

1. Who we are

Water Meets Rock operates from 637 Niagara St., Welland, Ontario, Canada. If you have a question about this policy or your personal information, contact us at watermeetsrock@gmail.com or call 1-888-556-7036.

2. Information you choose to provide

When you use our contact form, we may collect your name, email address, phone number, property address, the reason you are contacting us, and any message you choose to send. You do not need to provide optional details unless they are useful to your inquiry.

3. How we use information

We use information you submit to respond to your questions, discuss properties or potential transactions, follow up on your inquiry, and operate and protect our website. We do not ask you to submit payment card details or sensitive identity documents through this contact form.

4. Contact form service

Our contact form is configured to use FormSubmit, a third-party form-processing service, to deliver submissions to our business email address. When you submit the form, the information you enter is transmitted to that service and may be processed under its own privacy practices. Please review the provider's current terms and privacy information before submitting information you consider sensitive. Email is not guaranteed to be a fully secure method of communication.

5. Disclosure and storage

We may access and share submitted information with service providers who help us receive or manage inquiries, where necessary to respond to you, protect our business, or comply with applicable law. We aim to keep information only as long as reasonably needed for these purposes or as required by law. We do not sell personal information.

6. Security

We take reasonable steps appropriate to the information we handle, but no website, transmission, or email system can be guaranteed completely secure. Please avoid including confidential or highly sensitive information in the contact form.

7. Your choices and questions

You may contact us to ask about personal information you have submitted, request a correction, or ask us to delete information where applicable law allows. We may need to retain some records for legitimate business or legal reasons.

8. Updates to this policy

We may update this policy as our practices change. The date at the top of this page indicates when it was most recently revised. Please check this page periodically.

This policy is general information about our current website practices and is not legal advice. Privacy obligations can depend on how the business operates and which laws apply.